How it works?
Instant Meeting
Quickly set up a meeting or generate a custom work order with just one click. The invitation link is instantly copied to your clipboard for easy sharing through your preferred chat application.
Use without App
Access meeting invitations instantly from any web browser on any device—no app installation required. Compatible with all phones, including Android and iOS.
Pointer or Drawing
Experts can guide and conduct walkthroughs using a virtual pointer and draw annotations during the meeting to quickly explain solutions or navigate through troubleshooting steps.
Push Remote Docs
Experts can push reference documents directly to participants' devices, navigate to specific pages or sections, and explain details using virtual pointers and drawing tools.
Freeze Screen & Bookmark
Freeze the meeting video for a clear, focused explanation. Save any frozen screens or annotated documents as bookmarks for easy reference later.
Notes & Data Entry
Participants can add updates or notes during or after the meeting. Enter relevant data using various formats, including custom forms, barcodes, GPS locations, or images.
Troubleshooting and Consultation
Versatile Use Cases: Perfect for home appliance repairs, IT setups, or creative home projects,
our service is tailored to meet a variety of household needs.
Broad Industry Application: Benefit from expert guidance on automotive troubleshooting,
architectural consultations, household maintenance, inspections, and audits.
- Instant Expert Connection: Quickly connect with specialists via live video for real-time issue resolution.
- Access Expert Knowledge: Tap into a network of professionals for specialized advice and technical support.
- Interactive Visual Tools: Use virtual pointers and annotations directly on the live video to clarify guidance and instructions.
- Seamless Document Collaboration: Share and annotate documents live, enhancing understanding and cooperation during consultations.
- Collaborative Document Handling: Effortlessly share and annotate documents during live sessions for better comprehension.
Reskilling and Upskilling
Ad-Hoc Skill Enhancement: Connect for instant, practical learning in automotive, household, and
small business tasks.
Economic Collaboration: Foster a shared economic model, enhancing earnings and skills
through short-term, collaborative interactions.
- Instant Expert Access: Quickly connect with freelance experts for ad-hoc guidance on household repairs, automotive work, and more.
- On-the-Go Learning: Address specific needs with short, targeted sessions—perfect for fast fixes and urgent skill acquisition.
- Flexible Expertise Sharing: Gain hands-on advice and oversight from freelancers in real-time, ideal for small businesses and handyman tasks.
- Collaborative Earning and Learning: Join a platform where field workers share profits and knowledge with online experts during brief, collaborative exchanges.
- Task-Specific Support: Get immediate help for pressing challenges, learning essential skills from freelancers exactly when needed.
Who all can benefit?
Same platform - multiple use cases.
Gallery
Magnam dolores commodi suscipit. Necessitatibus eius consequatur ex aliquid fuga eum quidem. Sit sint consectetur velit. Quisquam quos quisquam cupiditate. Et nemo qui impedit suscipit alias ea. Quia fugiat sit in iste officiis commodi quidem hic quas.
Testimonials
Magnam dolores commodi suscipit. Necessitatibus eius consequatur ex aliquid fuga eum quidem. Sit sint consectetur velit. Quisquam quos quisquam cupiditate. Et nemo qui impedit suscipit alias ea. Quia fugiat sit in iste officiis commodi quidem hic quas.
Fearures
Features and integrations
Core
.
- Use in any browser - no app installation
- Low bandwidth calling
- Remote Drawing
- Remote Virtual Pointer
- Freeze video & explain
- Live Chat & notes
- Asynchronous & offline collaboration
Advanced
.
- Push references to client screen
- 3D Model & remote navigation
- Record how-to steps and bookmarking
- External camera companion mode
- Data entry through custom forms
- QR code & Barcode scanning
- GeoTagging
- Runtime Optical character recognition
- Transcription & Translations
Enterprise
.
- Custom workflow for your tickets
- External Ticketing system integration
- Integrate with existing identity or LDAP service
- Integrate APIs or webhooks with your server and data
- Document conversion of knowledge base items
- Dynamic Form builder
- Session analytics
- Cloud Recording
Frequently Asked Questions
Here are top frequently asked questions. If you have any other question, please feel free to reach out to us on contact@physility.com
-
What is remote visual assistance?
Remote visual assistance enables experts to guide users through tasks in real-time by viewing the user’s phone camera directly. By using video technology and annotations within the shared visual context, experts deliver precise, hands-on support from anywhere, without physical presence.
-
How different it is from regular video calling applications?
Our platform offers specialized tools like virtual pointers, on-screen annotations, and features like pushing documents remotely. Additionally, you can bookmark important steps for later reference, making it ideal for professional, ad-hoc problem-solving and efficient knowledge sharing.
-
Do you need to install an app
to access this?
No, you do not need to install an app. Our platform is accessible directly through any web browser on your smartphone, tablet, or computer, making it convenient and easy to use without additional downloads.
-
How do bookmarks work?
Bookmarks capture screenshots of the video or document with annotations, allowing you to quickly revisit key moments and steps any time after meeting. This is faster and more efficient than sifting through traditional video recordings.
-
How does remote document
pushing and positioning work?
Experts can push documents directly to your device during a session. They can navigate to specific pages or positions within the document, guiding you with precise annotations and instructions. This ensures you’re always on the same page, enhancing clarity and efficiency in problem-solving.
-
Does this use screen sharing?
No, our platform uses live video assistance, allowing experts to see and guide you through your device's back camera. This approach is tailored to your specific needs and context, and it is less network-intensive compared to traditional screen sharing, providing a smoother experience even with lower bandwidth.